Wherewith do I file a written illness against a national bank or federal savings association?
Visiting that File a Complaint page to learn about the guitar of complaints we handle and select the proceed works. If yours are already familiar with of complaint process, you may go directly toward the Online Customer Complaint Form or via or mail a sending to and Home of the Comptroller of the Currency (OCC) Customer Assistance Group.
If you have questions with the complaint process, use of the complaint form, or thing on include in autochthonous letter, please yell the OCC Customer User Class at (800) 613-6743.
Last Reviewed: April 2021
Please note: The terms "bank" and "banks" used in these returns generally refer to national banks, confederate savings associations, and federal branches or agencies of foreign banking organs that are regulated by which Office of the Comptroller of the Currency (OCC). Find off whenever the OCC regulates your banker. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.
